FAQ

You can track your order by visiting our dedicated tracking page at www.rangedecals.com/tracking-page

Simply click the link above or type the address directly into your browser. Once there, enter the email address used for your order and your order number to receive an instant status update.

Note: If you have your USPS tracking number, you can also track your shipment directly through the USPS Tracking Page. This is optional and provided for your convenience.

If you encounter any issues or need additional help, our customer service team is here to assist you.

We offer free domestic shipping across the entire United States. There is a variable fee for any foreign shipments outside of the United States.

We love our Canadian neighbors. Unfortunately, we no longer offer free shipping to Canada because of the high cost.

The specific rates for shipping to Canada will be displayed during the checkout process. To make sure you have a great experience with our decals, each order includes two sets. This way, if you make a mistake while applying them, you have a backup. If the product has a defect or there's a mistake on our part, we'll send you a replacement and cover the shipping. However, if you need additional decals after using both sets, we'll still send them, but we ask that you cover the shipping costs. This helps us continue providing excellent customer service while managing international shipping expenses.

We offer worldwide shipping with variable fees. The specific rates for international shipping will be displayed during the checkout process.

To make sure you have a great experience with our decals, each order includes two sets. This way, if you make a mistake while applying them, you have a backup. If the product has a defect or there's a mistake on our part, we'll send you a replacement and cover the shipping. However, if you need additional decals after using both sets, we'll still send them, but we ask that you cover the shipping costs. This helps us continue providing excellent customer service while managing international shipping expenses.

Domestic: Your order will arrive 3-5 business days after production.

International:  The arrival time of your international order depends on the shipping option selected during the checkout process and the corresponding fees paid. We offer various shipping methods, and the estimated delivery timeframe will be determined based on your selection.

For domestic shipments, we provide free first-class mail, which offers standard delivery times. If you would like to expedite your order, we offer rush shipping options for an additional fee. Please contact us directly for more information on rush shipping rates. As for international orders, you will have the option to choose expedited shipping during the checkout process.

The standard turnaround time for all orders is one to three business days.

No, we do not allow local pick-ups or visits to our facility.

Yes, send us your new address via email and we will update it for you providing your order has not shipped.

Please ensure that you provide the correct shipping address during checkout, especially if you have a PayPal account. While you have the option to choose from various payment methods, we have chosen PayPal as our payment processor. If you sign into your PayPal account at the time of checkout and your address within PayPal differs from the shipping address you want us to send your decals to, please update your PayPal address on file. Failure to do so may result in your package being sent to the incorrect address. Please note that we cannot cover international shipping costs if the package was sent to the wrong address, unless it was our mistake. We appreciate your understanding and cooperation.

No, since we aim to ship every order as fast as possible it's common for orders to arrive sooner than expected. We are not able to hold an order to ship on a specific date.

Yes. Please contact us at the time you place your order requesting us to flag your shipment to require a signature.

Yes, we offer free shipping to Hawaii, Alaska, and all US territories.

Range Decals uses the services of UPS and USPS to deliver packages. If your order is lost, please contact us. We provide free shipping to our customers within the U.S.

Orders are most often sent back to us because the address was missing an apartment, suite, or floor number. Other missing information and typos can cause a return as well. We use the exact address the customer inputs at checkout.